Who we are

Our website address is: https://mezinni.com. Mezinni LLC provides logistics, fulfilment, and supply chain services globally. Protecting your privacy and personal data is important to us, and this policy explains how we collect, use, and safeguard your information.

What data we collect

We may collect personal information when you interact with us, including identification data (name, contact details, delivery address, signature), telecommunication and survey data (feedback, call recordings), shipment data (order details, tracking numbers, customs documentation), payment data, and technical data (IP address, browser type, device information).

Why we collect your data

We process your data only for specific purposes and where we have a legal basis to do so: performance of a contract (to pick up, transport, and deliver shipments), legal obligations (customs, import/export regulations), legitimate interests (to improve services, optimize routes, protect against fraud), and consent (for marketing or surveys, which you may withdraw at any time).

How we use your data

We use your data to provide and manage logistics services, comply with customs clearance requirements, improve your Mezinni experience, communicate with you about shipments and support, and secure our systems against misuse.

Cookies and website data

When you visit our website, we may use cookies and similar technologies to enable core functionality, improve performance, and provide analytics or marketing (only with your consent). You can manage cookie preferences through your browser or our Privacy Preference Center.

How long we keep your data

We retain your data only as long as necessary to fulfill contractual obligations, comply with legal requirements, and improve our services. Retention periods vary depending on the type of data and applicable laws. Data collected based on consent is processed until you withdraw consent.

How we secure your data

Mezinni uses firewalls, encryption, intrusion detection systems, strict physical access controls, and regular employee training to protect your data. We continuously review and update our security measures.

Sharing your data

We may share your data with Mezinni group companies, trusted business partners (carriers, customs brokers, payment providers), and public authorities when required by law. We ensure appropriate safeguards are in place for international transfers.

Your rights

You may have the right to access, correct, or delete your data; object to certain processing; withdraw consent; request data portability; and restrict processing. These rights depend on your location and applicable law.

Contact us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us – Mezinni LLC.